Your privacy is of utmost importance to us. This Privacy Policy describes how Thi Lima | 3D, Consulting & Online School (collectively referred to as the "Platform", "we", "us", or "our"), operated by Thi Lima | 3D, Consulting & Online School, registered under CNPJ No. 28.075.630/0001-44, collects, uses, stores, and protects the personal data of its Users. This document is designed to comply with global data privacy regulations, including the Brazilian General Data Protection Act (Lei nº 13.709/18 - LGPD), the General Data Protection Regulation (GDPR) for European Union residents, and applicable US state privacy laws.

By using our Platform and purchasing our courses, you declare that you are aware of and agree to the collection and processing of your data as described below.

1. WHAT PERSONAL DATA DO WE COLLECT?

To provide our online course services efficiently and ensure the security of our content, we collect the following categories of data:

Registration Data (provided by you): Full name, tax identification number / national ID (such as CPF for Brazilian users, required for legal tax invoicing and contracting), email address, phone/WhatsApp number, and country/address of residence.

Payment Data: Securely processed by third-party payment gateways (e.g., Hotmart, Kiwify, Eduzz, Stripe, PagSeguro, Asaas). We do not store your credit card or financial account details on our servers.

Access and Navigation Data (collected automatically): IP address (including date and time log), browser type, operating system, approximate geolocation data, and pages accessed within the Platform.

Platform Performance Data: Learning progress regarding watched lessons, downloadable resource history, interactions within community forums, and submitted comments.

2. HOW DO WE USE YOUR DATA? (PURPOSE OF PROCESSING)

The processing of your personal data relies on legal bases established by global privacy laws (such as contractual necessity, legitimate interest, and compliance with legal obligations), serving the following purposes:

Service Delivery: To grant access to the Platform, manage your student account, track your course progress, and issue completion certificates.

Security and Anti-Piracy Protection: To monitor IP addresses, geolocation data, and concurrent sessions to detect, prevent, and mitigate unauthorized account sharing, financial fraud, and the theft or unauthorized distribution of intellectual property (videos).

Communication and Support: To send course updates, respond to student support requests, and deliver critical administrative or technical notices.

Marketing (with your consent): To share industry news, free educational content, information on new courses, and exclusive promotional offers. You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link included at the bottom of our emails.

3. WITH WHOM DO WE SHARE YOUR DATA?

Thi Lima | 3D, Consulting & Online School does not sell, rent, or trade your personal data. We share information strictly with third-party service providers essential to operating our Platform:

Hosting Platforms and Payment Gateways: To process transactions securely and host the virtual learning environment.

Email Marketing and CRM Tools: To automate internal communications and support services for active students.

Judicial, Regulatory, or Tax Authorities: When necessary to comply with applicable laws, issue statutory tax documents, or respond to legitimate judicial requests (including international copyright infringement or fraud investigations).

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your browsing experience, remember your login preferences, and analyze our website traffic (via tools like Google Analytics).

Users can manage or disable cookies directly through their internet browser settings. However, please note that disabling cookies may affect the core functionalities of the Platform, including video player performance.

5. DATA SECURITY AND RETENTION

We enforce rigid technical, administrative, and organizational security measures (including SSL/HTTPS encryption, firewalls, and restricted access controls) to safeguard your personal data against unauthorized access, loss, alteration, or disclosure.

Your personal data will be stored only for the duration required to fulfill the purposes outlined in this policy, as long as your student account remains active, or as mandated by applicable statutory retention periods (such as internet connection log retention laws).

6. YOUR GLOBAL PRIVACY RIGHTS (GDPR, LGPD, CCPA)

Regardless of your location, we respect your data privacy rights. Depending on your jurisdiction (such as the EU/UK under GDPR, Brazil under LGPD, or the US), you may exercise the following rights at any time by contacting us at contato@thilima.com.br:

Access and Portability: Request confirmation of data processing and obtain a copy of the personal data we hold about you;

Rectification: Request the correction of inaccurate, incomplete, or outdated information;

Erasure (Right to be Forgotten): Request the permanent deletion of your personal data (please note: deleting your data will result in the immediate termination of your account and loss of access to all purchased courses, without eligibility for a refund if requested outside the standard guarantee window);

Restriction or Objection: Object to or restrict specific processing operations based on legitimate interests;

Withdrawal of Consent: Revoke your consent at any time for marketing communication processing.

7. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy periodically to reflect operational, technical, or legal updates. The "Last updated" date at the top of this page will change accordingly. We encourage you to review this policy regularly to stay informed about how we protect your information.

8. CONTACT INFORMATION (DATA PROTECTION OFFICER / DPO)

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact our Data Protection Office directly at: contato@thilima.com.br.

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